What makes field service CRM software different from a general CRM?
Field service CRM software connects the customer to service locations, Work Orders, estimates, scheduling, jobs, payments, notes, photos, and follow-ups instead of stopping at sales-contact information.
Can I use FieldCRM for customer management and field service work?
Yes. FieldCRM keeps customer and job-site history connected to the work, including requests, estimates, quote decisions, scheduled jobs, payment status, notes, photos, and next follow-ups.
Can one customer have multiple service locations?
Yes. FieldCRM can keep multiple job sites or service addresses connected to the customer, along with the work and notes for each location.
Can I use FieldCRM from the field?
Yes. FieldCRM works in a web browser on phones, tablets, laptops, and desktops.
Does FieldCRM automatically contact customers or dispatch jobs?
No. FieldCRM keeps the next action, scheduled date, and assigned person visible, but customer communication and job decisions remain explicit owner or team actions.